In India, as per recent statistics available, there are a miniscule percentage of mobile owners who prefer postpaid connections.  Majority use the prepaid format to stay in touch with their close ones and the world at large. Airtel India, a subsidiary of Bharti Airtel, is the second largest telecom operator in the country today providing mobile and fixed line telephone services. The company based out of Gurgaon provides broadband and subscription television services too. It was one of the first in the country to introduce the prepaid and postpaid connectivity to Indian mobile subscribers.  Subscribers were required to either do an airtel recharge or pay for their connections on a monthly basis to be able to use the services. While a decade back recharges and payments used to happen at physical stores, today because of digitization, subscribers are able to recharge or pay online using the Airtel website, Airtel App …